FAQs

 

 

CPR, AED & FIRST AID COURSES

What courses can you certify me in?

American Red Cross;
    1. Adult/Child/Infant CPR/AED
    2. Adult/Child/Infant First Aid
    3. Lifeguard (incl CPR/AED/First Aid)


Can I get my certification card the day of the class?

Not on the day of the class.  The ARC administration must approve the course and participants prior to the issuance of cards or certificates.  The process takes approximately 24-48 hours depending on weekday/weekends.  Your course card or certificate can be mailed or emailed immediately when its available. 


How long is a certification good for?

On average, all certifications are valid for two years from the date of the course taken.  However, it is highly recommended that we return a year after the course to teach the "Refresher Course" to inform you of any important updates and allow you to practice again with equipment. 


Will you replace my lost or destroyed certification card?

We are able to send you an additional copy if necessary.  It is possible to have the card or certification sent electronically as a .pdf so that you can keep a copy for future retrieval.  If you took the course with another instructor or company we will not be able to provide a copy of your card unfortunately.


Is there a minimum number of participants in a class or can it be taught for large groups?

Minimum number can be one (1) person.  It is highly recommended that each person in a class has a partner to work together with during the practical portion of the course (with the manikins).  We can provide other additional instructors to assist if necessary.


Can classes be taught at my business or place of work?

Any course can be taught personally at your place of business if you choose or at a facility that is prearranged by us.  We can modify the course to incorporate the particulars that exist in your workplace.  For example; exit routes, AED locations, first aid kit locations, etc.


Can you customize a class for me?

We can advise on the best course for you or your place of work.  Courses can have multiple components but we can mainstream to your needs.  Simply communicate this when you Contact Us. 

There are additional topics that assist you in responding to:
     infant, toddler and child choking, mild or severe bleeding, burns, diabetic emergencies, strokes and heart attacks, anaphylaxis, poisoning, heat and cold related illnesses, bites and stings, sprains and fractures, fainting and seizures.


Can you teach on short notice?

We will do everything we can to help provide what you are asking and in need of by communicating immediately and collaborating on a schedule that meets the needs of you first. 


Where in the San Francisco Bay Area will you travel to teach classes?

We can travel throughout the SF Bay Area.  A reasonable fuel fee may be assessed to the overall cost of the class and will be communicated prior to the course being taught. 



 

LIFEGUARD COURSE






 

SWIM LESSONS



How do I schedule lessons?

You can schedule lessons by calling the office, email or by mailing in an application.

 

What are the times of lessons?

We can come to you.  We provide flexible scheduling, flexible times and days.  We recommend 2-3 lessons per week.

 

How long are the lessons?

Each home visit is a minimum of 1 lesson.  You may break up the time however you seem fit.  Remember you are paying for the time, not the amount of kids in the lesson.

 

Do you offer lessons for adults?

YES!  We teach all ages and abilities.

 

Do lesson packages expire?

Yes.  Lessons expire on August 31st.  Lessons cannot be carried over the calendar year.

 

What experience do the instructors have?

All instructors are trained and certified by the American Red Cross, or have many years of teaching and swimming experience.

 

What if we are going to miss a lesson?

You must contact your instructor at least 24 hours prior to the lesson or it will be forfeited.

 

Which Level is right for me or my child?

Choose the Learn-to-Swim level that best matches your child’s “learn-to-swim” needs.  Level 1 is for beginners with little or no experience in the water. To enroll into Levels 2-6, students must have completed or at least be able to confidently demonstrate the skills listed in the previous level, including the exit skill requirements. Use the learn-to-swim skills list as a guide to help you determine the appropriate level if skills cannot be assessed before swim lesson registration.

 

How many lessons will it take for my child to “swim”?

Learning skills varies among children. Readiness is influenced by physical development, previous experiences, home environment, parental attitudes and individual preferences. For most skills, there are simple prerequisites, activities and leadups that can prepare the child to perform those skills. It may take many lessons before a child can swim independently. Year round practice, regular (supervised) exposure to water and positive encouragement are ways parents can help their child to progress. To make sure your child does learn to swim well, be sure they complete all of the learn-to-swim levels.

 

What if my child is uncomfortable or too young to be held by an instructor?

Parent and Child Aquatics is for children 6 months to 4 years of age who are not yet ready to be in swim lessons without a parent. The program builds swimming readiness while emphasizing fun in the water. Parents & children participate in several guided practice sessions that help children learn elementary skills, including bubble blowing, front & back kicking & floating and experience underwater exploration and more. Once children can perform basic skills without parental assistance, they may begin Learn-to-Swim courses.

 

Still have questions? Please contact us anytime! We look forward to hearing from you.